Safety: Unplug the appliance before defrosting ice buildup.

Remove ice bin and covers: Access the ice maker and surrounding area.
Defrost gently: Use a hair dryer on low heat at a safe distance to melt ice around the fill tube and mold. Place towels to catch water. Do not use sharp tools.
Inspect fill tube: After defrosting, verify the fill tube is intact and properly aimed into the mold. Replace if cracked.
Check door gasket: Inspect the freezer door seal for gaps that allow moist air in. Replace damaged gaskets.
Monitor for recurrence: If freeze‑up returns quickly, test the inlet valve for seepage and the defrost system for proper operation.

Ice maker is frozen solid with ice around the mold, fill tube, or housing.

Possible Causes