Bosch
Dispenser Control / Lockout
Refrigerator runs but neither ice nor water is dispensed; dispenser panel may be unresponsive.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Dispenser lock feature enabled, Failed dispenser control board, Broken wiring in freezer door harness, Faulty user interface panel
How to Fix / Troubleshooting
Safety: Unplug the appliance before accessing control panels.
- Check child lock: Refer to the Bosch user manual to see if a dispenser lock or control lock is active. Disable it via the control panel.
- Test panel response: If buttons do not respond, the user interface may be faulty. Inspect for moisture damage.
- Inspect door harness: At the bottom hinge, check the wire bundle for breaks or pinched wires. Repair or replace the harness if damaged.
- Replace dispenser board: If power is present but the board does not respond, replace the Bosch dispenser control board or UI module.
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Repair Difficulty
Hard
4/5
Required Part
Bosch Dispenser Control Board / User Interface
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