E10
Café
Harvest Motor / Ice Sweep Fault
E10 error; ice maker may start a cycle but fail to harvest ice from the evaporator plate.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed harvest motor, Jammed ice sweep arm, Broken gear in harvest assembly, Faulty harvest position sensor
How to Fix / Troubleshooting
Safety First: Unplug the Café ice maker. Moving parts in the harvest assembly can cause injury; keep fingers clear.
Steps:
- Observe harvest mechanism: If possible, run a test cycle (with panels removed only if safe and allowed by the manual) to see if the sweep arm or harvest motor attempts to move.
- Check for jams: With power off, inspect the ice sweep arm and surrounding area for broken ice chunks, plastic fragments, or foreign objects blocking movement.
- Inspect gears and linkage: Remove the harvest cover to expose gears. Look for stripped or missing teeth and cracked plastic components.
- Verify wiring: Ensure the harvest motor and position sensor connectors are fully seated on the control board.
- Replace harvest motor assembly: If the motor is seized or gears are damaged, remove mounting screws, disconnect wiring, and install a new Café harvest motor/gear assembly.
- Reassemble and test: Restore power and run a cycle to confirm smooth harvest and that E10 clears.
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Repair Difficulty
Hard
4/5
Required Part
Harvest Motor Assembly
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