Café Contaminated Ice / Taste and Odor Issue

Ice has a bad taste or odor (chemical, musty, or metallic).

Advertisements

Possible Causes

Dirty reservoir or evaporator, Old or saturated water filter, Stagnant water in supply line, Mold or biofilm in bin or drain

How to Fix / Troubleshooting

Safety First: Disconnect power and shut off water before cleaning. Use only food-safe cleaners and Café-approved ice machine cleaner.

Steps:

  • Discard old ice: Empty the bin completely and discard any ice with off-odors.
  • Clean interior surfaces: Wash the bin, door, and interior surfaces with warm water and mild dish soap. Rinse thoroughly.
  • Run cleaning cycle: Use Café-recommended ice machine cleaner to descale the reservoir and evaporator. Follow the manual exactly.
  • Replace water filter: If equipped, install a new filter cartridge and flush per instructions.
  • Flush water line: Disconnect the supply line and flush several gallons of water through it before reconnecting.
  • Maintain regular cleaning: Repeat cleaning every 6 months or as recommended.
Advertisements

Repair Difficulty

Easy 2/5

Required Part

Water Filter
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements