How to Fix / Troubleshooting

Safety First: Unplug the unit. Allow ice to melt naturally; do not use sharp tools to chip ice.

Steps:

Defrost completely: Leave doors open and place towels to catch water until all ice buildup has melted.
Inspect water distributor: Ensure the spray bar or distributor is correctly positioned over the evaporator and not spraying water onto other components.
Check door and bin seals: Make sure gaskets are intact and the door closes fully to limit humid air infiltration.
Run cleaning cycle: Descale the evaporator to improve harvest and reduce ice sticking.
Monitor operation: If icing recurs quickly, a more complex issue may exist and professional service is recommended.

Ice maker freezes up with heavy frost or ice buildup on the evaporator and surrounding parts.

Possible Causes