Café
No Ice Production – General Failure
Ice maker not producing any ice at all (no error code displayed).
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Water supply turned off or low pressure, Failed water inlet valve, Failed compressor or start device, Faulty main control board
How to Fix / Troubleshooting
Safety First: Unplug the Café ice maker before removing panels. Turn off the water supply if disconnecting lines.
Steps:
- Check basics: Confirm the unit is powered (lights on, fans running) and that the water supply valve is fully open.
- Verify water flow: Disconnect the water line at the ice maker inlet valve and briefly open the household valve into a bucket to confirm strong flow.
- Listen for compressor: When the unit should be cooling, listen for the compressor running. If silent or clicking, suspect the start device or compressor.
- Inspect condenser and fans: Ensure the condenser fan runs and coils are clean.
- Check for frost on evaporator: Remove interior panel and look for frost pattern. A completely warm evaporator suggests a sealed system or compressor issue requiring professional service.
- Replace likely failed components: If no water enters, replace the Café water inlet valve. If compressor will not start, have a technician test and replace the start relay or compressor as needed.
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Repair Difficulty
Hard
4/5
Required Part
Water Inlet Valve
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