Café No Start / Control Logic Fault

Ice maker powers on but will not start a cycle when commanded.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

User interface not sending commands, Door or bin switch not recognized, Control board in lockout or cleaning mode, Faulty main control board

How to Fix / Troubleshooting

Safety First: Unplug the unit before accessing controls. Avoid static discharge to electronic boards.

Steps:

  • Check mode and settings: Ensure the unit is not in cleaning or standby mode. Refer to the user manual for correct start procedure.
  • Verify bin position: Make sure the ice bin is fully inserted and any bin switch or sensor is engaged.
  • Reset control: Disconnect power for 5–10 minutes, then restore and attempt to start a cycle.
  • Inspect UI and wiring: Remove the control panel and check the ribbon cable between the UI and main board. Reseat connectors.
  • Replace UI or main board: If commands are not recognized, replace the Café user interface board first; if still no start, replace the main control board.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board / Control Panel
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