Café Reduced Ice Production

Ice maker produces ice very slowly; bin never fills to normal level.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty condenser coils, High ambient temperature around unit, Partial refrigerant loss, Evaporator thermistor out of calibration

How to Fix / Troubleshooting

Safety First: Unplug the unit before cleaning coils or accessing internal components.

Steps:

  • Clean condenser: Remove the front grille and thoroughly vacuum and brush the condenser coils.
  • Improve ventilation: Ensure cabinetry allows proper airflow per Café installation specs. Do not block toe-kick or side vents.
  • Check room temperature: Verify ambient temperature is within the recommended range (typically 55–90°F). Extremely hot rooms will reduce ice output.
  • Inspect evaporator: Look for uneven frost or heavy ice buildup on the evaporator plate. Uneven frost may indicate a sealed system issue requiring a technician.
  • Replace evaporator thermistor: If cycles are abnormally long or short, a misreading thermistor can reduce production; replace with a Café-approved part.
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Repair Difficulty

Medium 3/5

Required Part

Evaporator Thermistor
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