Café Ice Level Sensing Failure – Overproduction

Ice maker runs continuously and does not shut off even when bin is full.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Blocked or failed bin thermistor, Dirty or misaligned optical ice level sensors, Shorted ice level sensor wiring, Faulty main control board

How to Fix / Troubleshooting

Safety First: Unplug the unit before working near sensors or wiring.

Steps:

  • Check bin sensor: Inspect the bin thermistor or optical sensors for ice buildup, dirt, or misalignment. Clean and realign as needed.
  • Test sensor (advanced): Measure resistance of the bin thermistor or follow Café service diagnostics for optical sensors.
  • Replace sensor assembly: Install a new Café bin thermistor or optical sensor kit if the existing one is unresponsive.
  • Evaluate control board: If sensors test good but the unit still overproduces, the main control board may be misinterpreting signals and should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Optical Ice Level Sensor Kit
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