Café Biological Contamination

Visible mold, slime, or algae inside the ice maker or bin.

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Possible Causes

Infrequent cleaning, Warm ambient conditions, Poor drainage leaving standing water, Dirty water reservoir

How to Fix / Troubleshooting

Safety First: Unplug the unit and wear gloves. Avoid inhaling mold spores; ensure good ventilation.

Steps:

  • Remove ice: Discard all ice and remove the bin for cleaning.
  • Deep clean interior: Scrub all accessible surfaces with a solution of warm water and mild detergent, followed by a sanitizing solution approved for ice machines.
  • Clean reservoir and drain: Access the reservoir and drain components. Remove slime and flush with ice machine cleaner and water.
  • Run full cleaning cycle: Use Café-approved cleaner to descale and sanitize internal water paths.
  • Improve ventilation: Ensure the area around the unit is not excessively humid and that the door or bin closes properly to maintain cool temperatures.
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Repair Difficulty

Easy 2/5
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