E08
Candy Water Tank Presence / Low Water Sensor Fault

E08 displayed; water tank is full but the machine indicates no water and will not start ice production.

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Possible Causes

Dirty or scaled low-water sensor probes, Mispositioned water tank, Faulty float magnet or reed switch in tank, Defective low-water sensor circuit on PCB

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the water tank or panels.

  • Check tank seating: Remove and reinstall the water tank, ensuring it is fully seated and correctly oriented so that the sensor or magnet aligns with the internal switch.
  • Clean the tank: Empty the tank and wash it with warm water and mild detergent. Rinse thoroughly to remove any residue that could interfere with sensors.
  • Clean sensor probes: If your Candy model uses metal probes in the tank area, clean them with a soft cloth and descaler to remove mineral buildup.
  • Inspect float and magnet: If the tank has a float, ensure it moves freely and that the magnet is intact. Replace the tank assembly if the float is waterlogged or damaged.
  • Check reed switch: Inside the cabinet, locate the reed switch that detects the tank magnet. Verify wiring and replace the switch if it does not change state when a magnet is brought near (test with a multimeter).
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Repair Difficulty

Easy 2/5

Required Part

Water Tank Assembly
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