E15
Candy
Overtemperature / Overload Protection Trip
E15 appears; unit shuts down unexpectedly and may restart after some time.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked ventilation grills, Excessive ambient temperature, Failing compressor drawing high current, Defective thermal cut-out or overload device
How to Fix / Troubleshooting
Safety first: Unplug the unit before moving or cleaning it.
- Improve ventilation: Ensure there is adequate space around all sides of the ice maker, especially the rear and sides where vents are located. Remove any objects blocking airflow.
- Clean air paths: Vacuum dust from intake and exhaust grills. Clean the condenser coil thoroughly.
- Check room temperature: Verify that the ice maker is not installed in a room exceeding the maximum ambient temperature specified by Candy (often around 32°C). Move to a cooler location if necessary.
- Allow cooling: Leave the unit unplugged for at least 30 minutes to allow internal thermal protectors to reset.
- Monitor operation: Plug back in and observe. If E15 recurs quickly, the compressor or overload device may be failing and should be checked by a technician.
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Repair Difficulty
Hard
4/5
Required Part
Compressor Overload Protector
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