Candy
Control Lock or Start Circuit Fault
Unit will not start; power light is on but no response when pressing start.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Child lock or control lock enabled, Faulty start button or switch, Stuck relay on control board, Software glitch in control PCB
How to Fix / Troubleshooting
Safety first: If you need to remove the control panel, unplug the unit first.
- Check for control lock: Refer to the user manual to see if a lock function is active (often indicated by a symbol). Disable it using the specified button combination.
- Power cycle: Unplug the ice maker for 5 minutes, then reconnect and try again.
- Test start button: If accessible, press the start button repeatedly and feel for a positive click. If it feels loose or unresponsive, the button or UI board may need replacement.
- Board inspection: If the start circuit is suspected, a technician should test the control board relays and replace the PCB if faulty.
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Repair Difficulty
Medium
3/5
Required Part
User Interface / Keypad PCB
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