Ice cubes stick together in large clumps in the basket.

Safety first: Unplug the unit before reaching deep into the bin.

Steps to reduce clumping:

• Break up clumps: Use the provided scoop to gently separate stuck cubes.
• Improve environment: Keep the ice maker in a cooler room away from direct sunlight and heat sources.
• Check for drips: Inspect the evaporator and water tray for misalignment that could cause water to drip onto stored ice. Realign the tray if needed.
• Empty bin regularly: Transfer ice to a freezer if you are not using it immediately. The storage bin is not a freezer and will allow slow melting and refreezing.