Costway Irregular Ice Formation

Ice maker makes ice normally but the cubes are irregularly shaped or broken.

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Possible Causes

Uneven water distribution over evaporator, clogged water tray holes, scale buildup on evaporator, incorrect unit leveling

How to Fix / Troubleshooting

Safety first: Unplug the unit before cleaning internal parts.

Steps to improve cube shape:

  • Level the unit: Ensure the ice maker is perfectly level so water spreads evenly over the evaporator.
  • Clean water tray: Remove and clean the water distribution tray, clearing any clogged holes with a soft brush or toothpick.
  • Descale evaporator: Wipe the evaporator with a vinegar solution to remove scale that can cause uneven freezing.
  • Rinse and test: Rinse thoroughly, reassemble, and run several cycles to see if cube shape improves.
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Repair Difficulty

Easy 2/5

Required Part

Water Distribution Tray
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