Danby ice maker runs but produces very small or hollow ice cubes.

Safety first: Unplug the unit before removing internal covers.

Steps to correct small or hollow cubes:

• Check water level: Fill the reservoir to the indicated line with clean, cold water. Avoid using distilled water unless recommended by Danby.
• Clean the pump and reservoir: Remove the ice basket and internal cover. Clean the reservoir and pump intake screen to ensure strong water flow over the evaporator.
• Descale the evaporator: Mineral deposits on the evaporator plate can cause poor cube formation. Run a cleaning cycle with a descaling solution, then wipe the plate gently with a soft cloth and rinse thoroughly.
• Inspect water inlet valve (built‑in models): Check for restricted flow or a partially clogged inlet screen. Clean or replace the valve if necessary.

After cleaning and ensuring proper water flow, run several cycles to see if cube size returns to normal.