E3
Danby Ice Tray Position Sensor / Motor Error

Danby ice maker beeps and shows E3; ice tray does not move to dump ice.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Jammed ice tray mechanism, Stripped tray motor gears, Failed tray position sensor or limit switch, Broken tray motor wiring harness

How to Fix / Troubleshooting

Safety first: Unplug the ice maker before opening the cabinet or touching the ice tray mechanism.

Steps to troubleshoot E3:

  • Inspect for physical jams: Remove the ice basket and look at the ice tray or evaporator plate area. Check for large ice chunks, misaligned tray, or foreign objects blocking movement. Carefully remove any obstructions.
  • Manually move the tray: If accessible, gently move the tray through its rotation by hand. It should move smoothly without grinding or binding. If it is seized, the motor or gear train may be damaged.
  • Check the tray motor and sensor wiring: Remove the rear or side panel to access the tray motor assembly. Inspect the wiring harness and connectors to the motor and position sensor/limit switch. Reseat any loose plugs.
  • Test the motor: With the unit unplugged, disconnect the motor and measure its resistance. An open circuit indicates a failed motor. If comfortable and safe, you can briefly power the motor with a low AC/DC test source (matching its rating) to confirm operation.
  • Check the position sensor or limit switch: Use a multimeter to test continuity while manually moving the tray. The switch should open and close at specific positions. If it never changes state, the sensor is faulty.
  • Replace faulty components: Order the correct Danby ice tray motor and/or position sensor assembly. Remove mounting screws, swap the parts, and ensure the tray is aligned per the service manual or original marks.
  • Reassemble and test: Reinstall panels, plug in the unit, and run several cycles to confirm the tray rotates and dumps ice without triggering E3.

Warning: Do not force the tray with excessive pressure; you can crack the tray or strip gears.

Advertisements

Repair Difficulty

Hard 4/5

Required Part

Ice Tray Motor and Position Sensor Assembly
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements