E14 displayed, ice maker cycles but ice cubes are irregularly shaped or fused together
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Disconnect power before accessing sensors or the evaporator plate.
Steps to correct ice shape:
- Clean evaporator plate: Mineral buildup on the evaporator plate can cause uneven ice release. Use a food-safe descaler and soft cloth to clean the plate thoroughly.
- Inspect water distribution: Ensure the water distribution tube or spray bar has all holes clear and is correctly positioned to cover the plate evenly.
- Check evaporator thermistor: Locate the evaporator temperature sensor clipped to or near the plate. Verify it is firmly attached and not corroded. Test resistance against De Dietrich specifications; replace if out of range.
- Reset control: After cleaning and sensor checks, perform a control reset (power off for 5 minutes, then restart) to clear any timing glitches.
Note: If irregular ice persists and sensors test correctly, the main control board may be mismanaging the harvest cycle and could require replacement.
Repair Difficulty
Required Part
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