Safety first: Unplug the unit before adjusting sensors.

Steps:

Empty and break up ice: Remove the bin and discard or break apart large clumps.
Check water level: Inspect the water level sensor and adjust if possible according to the service manual so that the reservoir does not overfill.
Inspect bin thermostat: Ensure the bin thermostat/thermistor is properly mounted and not causing the bin to run excessively cold.
Usage habit: Empty the bin more frequently if ice is not used regularly to prevent compaction.

Ice cubes are too large, stick together, or block the bin chute

Possible Causes