Ice maker freezes up with heavy frost around the assembly and bin.

Safety first: Disconnect power before defrosting heavy ice buildup.

• Step 1 – Inspect door gasket: Check Fisher & Paykel door seals for gaps, tears, or hardened sections, especially near the ice compartment. Replace if damaged.
• Step 2 – Defrost area: Empty the ice bin and allow the unit to defrost naturally with doors open, or carefully remove frost with warm water and towels.
• Step 3 – Check ice chute flap: On dispenser models, ensure the chute door closes fully after dispensing. Clean any ice preventing closure.
• Step 4 – Adjust usage: Reduce unnecessary door openings and ensure doors are closed firmly each time.

Persistent frost after sealing issues are corrected may indicate a defrost system problem elsewhere in the freezer.