Frigidaire Ice Slab Not Cutting / Breaking

Frigidaire ice maker forms a large slab of ice that does not break apart properly

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Failed cutter grid heater, Broken cutter grid wires, Incorrect ice thickness setting, Control not energizing grid

Safety: Unplug the unit before touching the cutter grid; it can be hot during operation.

Restore proper cutting:

Inspect the cutter grid for broken or missing wires. Replace the grid assembly if any wires are open.
Use a multimeter to check continuity across the grid heater terminals. An open circuit indicates a failed grid.
Verify the ice thickness is not set too high; adjust according to the service instructions.
If the grid tests good but never heats, the control board may not be supplying power and may need replacement.

Medium 3/5

Cutter Grid Assembly

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