ADD
Galanz Low Water Level Detected

Display shows ADD or "Add Water" indicator; unit stops making ice and beeps intermittently.

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Possible Causes

Empty water reservoir, Misreading water level sensor due to scale, Reservoir not seated correctly, Faulty water level sensor

How to Fix / Troubleshooting

Safety first: Disconnect power before removing the water reservoir on built-in or plumbed models.

Steps to clear ADD / Add Water:

  • Refill reservoir: Fill the water tank with clean, potable water up to the MAX line. Avoid using distilled water if the manual advises against it, as some sensors rely on conductivity.
  • Reseat reservoir: Ensure the tank is fully inserted and properly aligned with its contacts or valves.
  • Clean sensor area: If the indicator remains on, empty the tank and clean the reservoir and water level sensor or probes with white vinegar to remove mineral buildup.
  • Reset unit: Plug the unit back in and press the power button to restart the cycle.
  • Sensor replacement: If the ADD warning persists with a full, clean tank, replace the water level sensor assembly.
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Repair Difficulty

Very Easy 1/5

Required Part

Water Level Sensor
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