Ice has a bad taste or odor (chemical, plastic, or musty).

Safety first: Unplug the unit before cleaning. Do not use harsh chemicals that are not food-safe.

Steps to improve ice taste:

• Drain and clean: Empty the water reservoir and ice bin. Wash with warm water and mild dish soap, then rinse thoroughly.
• Sanitize: Mix a solution of 1 part white vinegar to 3 parts water. Fill the reservoir and run a few cycles, discarding the ice. Then flush with clean water.
• Clean internal surfaces: Wipe the ice bin, scoop, and accessible internal surfaces with the vinegar solution.
• Use filtered water: Switch to filtered or bottled water if your tap water has strong odors.