Ice maker runs but produces no ice; evaporator plate does not get cold.

Safety first: Unplug the unit before touching compressor components. Do not attempt sealed system repairs yourself.

User-level checks:

• Listen for compressor: After plugging in, listen at the back. If the compressor never starts or clicks repeatedly, the PTC starter or overload protector may be faulty.
• Check condenser fan: Ensure the condenser fan is running when the compressor should be on.
• Feel compressor: Carefully touch the compressor shell. If it is very hot and not running, the overload may be tripping.

Next steps:

• Replace the PTC starter relay and overload protector if they show signs of damage or test open.
• If the compressor runs but the evaporator never gets cold, a refrigerant or internal compressor issue is likely. This requires a certified technician to diagnose and repair.