Ice maker runs but produces very little ice; cycles are slow and cubes are small or hollow.

Safety first: Unplug the unit before cleaning or accessing the rear panel.

Steps to improve performance:

• Clean condenser: Use a soft brush or vacuum to remove dust from the condenser coil and fan area.
• Check fan operation: Confirm the condenser fan motor runs smoothly during operation. Replace if noisy or slow.
• Improve ventilation: Move the ice maker to a cooler, well-ventilated location away from ovens, dishwashers, or direct sunlight.
• Allow recovery time: After heavy use or a warm start, allow several hours for the unit to stabilize and reach normal ice production.

When to call a technician: If performance remains poor after cleaning and improving airflow, a sealed system issue (low refrigerant, restriction) may exist and requires professional service.