Water collects inside the ice storage bin or under the evaporator instead of draining properly.

Safety first: Unplug the ice maker before working inside the bin or drain area.

Steps to restore drainage:

• Clear drain holes: Locate the small drain openings at the bottom of the ice bin or under the evaporator. Use a soft brush or pipe cleaner to remove debris.
• Flush drain line: If your Galanz model has a drain hose, disconnect it and flush with warm water to clear blockages.
• Check drain pan: Ensure the internal drain pan is properly seated and not cracked.
• Defrost excess ice: If heavy frost is diverting water, unplug the unit and allow it to fully defrost before restarting.