E11 error; unit may not respond to button presses or may behave erratically.

Safety first: Disconnect power before removing the control panel. Avoid static discharge to electronic components.

• Step 1 – Inspect for moisture: Check around the control panel for signs of condensation or water leaks. Dry the area thoroughly.
• Step 2 – Remove UI panel: Carefully pry off or unscrew the user interface panel. Locate the ribbon cable or harness connecting it to the main control board.
• Step 3 – Reseat connections: Disconnect and reconnect the ribbon cable, ensuring it is fully seated and locked. Inspect for corrosion or bent pins.
• Step 4 – Visual inspection: Look for burn marks or cracked components on the UI board. If present, the UI is likely defective.
• Step 5 – Replace UI assembly: If E11 persists after reseating cables, replace the user interface/touch control assembly with the correct GE Profile part.
• Step 6 – Surge protection: To prevent future failures, consider using a surge protector rated for appliances on the ice maker's circuit.