GE Profile Heavy Biofilm or Scale Contamination

Ice maker interior or bin has visible mold, slime, or heavy mineral scale.

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Possible Causes

Infrequent cleaning, Warm ambient conditions, Hard water, Poor drainage leaving standing water

How to Fix / Troubleshooting

Safety first: Unplug the unit and shut off water. Wear gloves and eye protection when using cleaners.

  • Step 1 – Remove ice and parts: Empty the bin and remove any removable parts such as the bin, reservoir cover, and distribution components.
  • Step 2 – Manual cleaning: Scrub all accessible surfaces with warm water and mild detergent. Use a soft brush to remove slime and scale.
  • Step 3 – Descale and sanitize: Run a full descaling and sanitizing cycle with GE-approved cleaner, following the instructions for contact time and rinsing.
  • Step 4 – Improve maintenance schedule: Going forward, clean and sanitize the ice maker at least every 6 months, or more often in warm or hard-water environments.
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Repair Difficulty

Very Easy 1/5
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