GE Profile
Ice Dispense / Auger Feed Problem
Ice maker makes ice but does not dispense it properly into the bin (nugget models).
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Jammed auger, Ice bridge in chute, Worn auger motor, Broken drive coupling
How to Fix / Troubleshooting
Safety first: Unplug the unit before clearing jams or working on the auger.
- Step 1 – Clear ice jams: Remove the bin and inspect the chute and auger area for compacted ice. Break up clumps by hand; do not use sharp tools.
- Step 2 – Inspect auger: Check for broken or bent auger flights. Replace the auger if damaged.
- Step 3 – Check drive coupling: Ensure the auger is firmly engaged with the motor shaft or coupling. Replace any stripped couplers.
- Step 4 – Test auger motor: With power briefly applied, verify the motor turns. Replace the motor if it hums but does not rotate.
Advertisements
Repair Difficulty
Medium
3/5
Advertisements