GE Profile
Poor Nugget Formation
Nugget ice maker produces very small crumbs or powder instead of proper nuggets.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Worn auger or cutter head, Low water level in evaporator, Scale buildup in nugget evaporator, Weak gear motor
How to Fix / Troubleshooting
Safety first: Unplug the unit and shut off water before accessing the auger or evaporator assembly.
- Step 1 – Check water level: Verify the reservoir maintains the correct level and that the water level sensor is functioning.
- Step 2 – Descale nugget system: Run a descaling cycle to remove mineral buildup inside the nugget evaporator.
- Step 3 – Inspect auger and cutter: Access the auger assembly and check for worn or damaged flights and cutter blades. Replace the auger and/or cutter head if worn.
- Step 4 – Test gear motor: Ensure the auger motor runs smoothly and at full speed. Replace the motor if it is weak or noisy.
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Repair Difficulty
Hard
4/5
Required Part
Auger and Cutter Assembly
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