ADD
Gevi Low Water Level Detected

Display shows 'ADD' or 'ADD WATER'; unit beeps and stops making ice.

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Possible Causes

Empty water reservoir, misreading water level sensor, reservoir not seated correctly, scaled or dirty water level probes

How to Fix / Troubleshooting

Safety: This is a low-risk condition; you can service with the unit unplugged for cleaning.

How to clear ADD / ADD WATER:

  • Refill reservoir: Open the lid and fill the water reservoir to the indicated MAX line using clean, potable water.
  • Check reservoir seating: Ensure any removable reservoir tank is fully seated and locked into place so the sensor can read correctly.
  • Clean level probes: If your Gevi model uses metal probes in the reservoir, unplug the unit and gently clean the probes with a soft cloth and vinegar solution to remove mineral deposits.
  • Reset the unit: After refilling and cleaning, unplug for 1–2 minutes, then plug back in and start a new cycle.
  • Inspect float (if equipped): For float-based systems, verify the float moves freely and is not stuck at the low position.
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Repair Difficulty

Very Easy 1/5

Required Part

Water Level Sensor Probes
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