Ice cubes are too large, sticking together, or difficult to harvest from the evaporator.

Safety: Unplug the ice maker before adjusting sensors or cleaning the evaporator.

How to correct oversized ice:

• Clean the evaporator: Gently wipe the evaporator plate with a soft cloth and warm water/vinegar solution to remove scale. Do not use sharp tools.
• Adjust ice thickness (if available): Some Gevi models have an ice thickness adjustment screw or menu setting. Reduce the thickness setting slightly and test.
• Check thickness sensor: Ensure the ice thickness probe is correctly positioned relative to the evaporator and not bent closer than intended.
• Monitor ambient temperature: Very cold rooms can cause overfreezing. Move the unit to a location within the recommended temperature range.