Loud knocking or banging noise when ice drops into the basket.

Safety: Unplug the unit before adjusting internal components.

How to reduce knocking noise:

• Re-seat ice basket: Ensure the basket is fully inserted and resting on its supports so ice falls into the center.
• Adjust ice size: If your model allows, select a smaller ice size to reduce impact.
• Cushion contact points: Apply thin food-safe silicone pads or grommets at basket contact points to dampen noise (do not block airflow or sensors).
• Check for loose brackets: Inspect internal metal brackets or guides around the ice chute and tighten any loose screws.