E5
Gorenje Ice Thickness Sensor / Probe Fault

Ice maker displays E5 and stops mid-cycle; ice plate may overfreeze or not release ice properly.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misaligned ice thickness probe, Mineral buildup on thickness sensor, Failed ice thickness sensor switch, Broken sensor harness

How to Fix / Troubleshooting

Safety first: Unplug the unit and allow any moving parts to stop before working inside the ice compartment.

  • Locate thickness sensor: On many Gorenje ice makers, a metal or plastic probe or optical sensor near the evaporator plate measures ice thickness.
  • Clean mineral deposits: Use a soft cloth and a solution of warm water and food-safe descaler to gently clean the probe surface. Do not use abrasive pads that can damage the sensor.
  • Check alignment: Ensure the probe is positioned according to the service manual (correct distance from the evaporator plate). Gently bend or adjust the bracket if it has been knocked out of place.
  • Inspect wiring: Follow the sensor wires back to the control board, checking for pinched or broken sections and secure connectors.
  • Test sensor function: If accessible, test continuity or switching action of the sensor while manually simulating ice contact (for mechanical types). Replace if readings are inconsistent.
  • Replace sensor: If cleaning and alignment do not clear E5, install a new Gorenje-compatible ice thickness sensor assembly.
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Repair Difficulty

Medium 3/5

Required Part

Ice Thickness Sensor
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