Ice maker runs but does not produce ice, evaporator plate not getting cold enough
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Do not attempt to open the sealed refrigeration system yourself. Unplug the unit before removing interior panels.
Steps to check:
- Check ambient conditions: Ensure the Grundig ice maker is installed in a room within the specified temperature range (typically 10–38°C). Very hot rooms can reduce ice production.
- Inspect air circulation: Verify that the rear and sides have adequate clearance and that the condenser fan is running freely. Clean dust from the condenser coil with a soft brush or vacuum.
- Check evaporator plate: Open the door and observe the stainless evaporator plate during a freeze cycle. It should frost evenly. If only a small area frosts or frost is patchy, this suggests a sealed system issue.
- Defrost and reset: Turn the unit off, empty the bin, and allow it to defrost fully for several hours. Wipe away any ice around the evaporator thermistor or sensor. Restart and monitor ice production.
Important: If after cleaning and defrosting the evaporator plate still does not frost evenly, a professional technician must check for refrigerant leaks, capillary blockage, or compressor weakness.