How to Fix / Troubleshooting

Safety first: Unplug the unit before working near moving mechanical parts.

Steps to check:

Observe harvest cycle: If possible, watch the ice maker during harvest. If the ice is frozen but the ejector fingers do not move, suspect the harvest motor or gears.
Check for obstructions: Remove the ice bin and inspect the ejector area. Clear any large ice chunks or bridges that may be jamming the mechanism.
Inspect ejector arms: Look for bent or broken plastic arms. If damaged, the entire ice maker head assembly may need replacement.
Replace harvest motor: On some Grundig models, the harvest motor is a separate component attached to the ice maker module. Remove the cover, disconnect the motor, and install a new OEM motor if it tests open or seized.

Warning: Do not force the ejector arms by hand; this can strip gears and worsen the fault.

Ice maker indicates a harvest motor or ejector error, ice freezes but is not released

Possible Causes