E12
Grundig Defrost Heater or De-Ice Cycle Failure

Ice maker shows a defrost or de-ice error, heavy frost on evaporator plate, cycles abort

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed evaporator defrost heater, Open defrost thermostat, Faulty defrost relay on control board, Sensor not detecting plate temperature rise

How to Fix / Troubleshooting

Safety first: Unplug the unit and allow hot components to cool before testing. Avoid damaging refrigerant lines.

Steps to check:

  • Manual defrost: Turn off the ice maker and leave the door open to melt accumulated frost. Do not use sharp tools to chip ice from the evaporator plate.
  • Access heater: Remove the interior cover to expose the evaporator plate and heater assembly. Inspect the heater for breaks or burn marks.
  • Test heater continuity: Disconnect the heater leads and measure resistance with a multimeter. An open circuit indicates a failed heater that must be replaced.
  • Check defrost thermostat: Many Grundig units use a thermostat or thermal fuse in series with the heater. Test for continuity at freezing temperatures. Replace if open when cold.

Note: If heater and thermostat are good, the control board may not be energizing the defrost circuit and should be evaluated by a technician.

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Repair Difficulty

Hard 4/5

Required Part

Grundig Evaporator Defrost Heater
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