Ice has a bad taste or odor (chemical, plastic, or musty).

Safety first: Unplug the unit and turn off water before cleaning. Do not mix cleaning chemicals.

Steps to improve taste:

• Discard old ice: Empty the ice bin completely.
• Clean reservoir and bin: Wash the water tank, ice bin, and interior surfaces with warm water and mild detergent. Rinse thoroughly.
• Sanitize: Run a cleaning cycle with Haier-approved ice maker cleaner or a diluted food-safe sanitizer, then flush with several batches of ice that you discard.
• Check water source: If tap water has strong taste or odor, use filtered water.
• Air out new units: For new ice makers, run and discard several batches of ice to remove plastic odors.

When to call a technician: Persistent odors after thorough cleaning may indicate hidden contamination or drain issues that need professional attention.