Ice maker makes ice, but ice cubes are very small or hollow.

Safety first: Unplug the unit and turn off water before servicing the water system.

Steps to improve ice size:

• Check water pressure: Ensure household water pressure meets Haier’s minimum requirement. If low, consult a plumber.
• Clean inlet screen: Remove and clean the inlet valve filter screen to restore full flow.
• Descale evaporator: Mineral buildup can cause poor ice formation. Run a cleaning cycle with Haier-approved ice maker cleaner or a diluted vinegar solution, then flush thoroughly.
• Adjust thickness sensor: Slightly increase the ice thickness setting if your model allows. Refer to the user manual for adjustment procedure.

When to call a technician: If water flow is normal but ice remains thin, the valve or control timing may be faulty and require professional diagnosis.