Hansa User Interface / Keypad Failure

Control buttons or touch panel do not respond reliably, or some buttons work while others do not.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn or damaged keypad, Moisture behind control panel, Loose ribbon cable, Faulty user interface PCB

Safety first: Unplug the ice maker before removing the control panel.

Dry panel area: Remove the bezel and check for moisture. Dry thoroughly and correct any leaks.
Check ribbon cable: Reseat the cable between the keypad and main board. Inspect for cracks or corrosion.
Test buttons: With the panel exposed, press each button and listen/feel for proper actuation. Replace the keypad or UI board if unresponsive.
Reassemble carefully: Ensure no wires are pinched when reinstalling the panel.

Medium 3/5

User Interface / Keypad PCB

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