How to Fix / Troubleshooting

Safety first: Disconnect power before working near moving parts.

Inspect harvest assembly: Remove the front cover over the evaporator and harvest mechanism. Look for broken ice pieces or foreign objects jamming the rake or grid.
Free obstructions: Carefully remove any ice buildup or debris. Do not use sharp tools that could damage the evaporator or grid.
Check motor and gears: Rotate the harvest mechanism by hand (if possible) to feel for binding. Inspect plastic gears and cams for cracks or missing teeth.
Test harvest motor: With the motor disconnected, measure winding resistance. If open or shorted, replace the motor. If the motor hums but does not turn under load, replacement is also recommended.
Reassemble and test: After replacing damaged parts, reassemble the cover, restore power, and run a test cycle to confirm smooth harvest.

Ice maker shows E13; unit attempts to harvest but the ice slab does not move and the harvest motor stalls.

Possible Causes