E5
Hansa Compressor Start / Overload Protection Fault

Ice maker shows E5 and shuts down; compressor does not start or stops shortly after starting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed compressor start relay, Open thermal overload protector, Low supply voltage, Locked or seized compressor

How to Fix / Troubleshooting

Safety first: Unplug the ice maker before opening any panels. High-voltage components can be dangerous.

  • Check power supply: Verify the outlet voltage with a multimeter. Ensure it matches the rating on the Hansa nameplate and that the circuit is not overloaded.
  • Inspect start relay and overload: Access the compressor compartment. Remove the start relay and overload protector from the compressor terminals. Look for burn marks, rattling (broken internal parts), or melted plastic.
  • Test start relay: Measure continuity according to the relay type (PTC or mechanical). Replace if open, shorted, or physically damaged.
  • Test overload protector: Check continuity across the overload. An open reading at room temperature indicates a failed protector that must be replaced.
  • Compressor condition: If new start components do not restore operation and the compressor draws very high current or hums then trips, the compressor may be locked. In this case, contact a certified refrigeration technician for compressor replacement.
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Repair Difficulty

Professional Required 5/5

Required Part

Compressor Start Relay and Overload Protector
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