Ice cubes melt quickly in the bin or clump together shortly after production.

Safety first: Unplug the ice maker before adjusting doors or seals.

• Check bin door seal: Inspect the gasket for tears, warping, or debris. Clean and replace if damaged.
• Verify door closure: Ensure the bin door closes fully and is not obstructed by ice buildup or misaligned hinges.
• Ambient conditions: Avoid placing the ice maker near ovens, dishwashers, or direct sunlight that can heat the bin area.
• Bin cooling (if equipped): If your Hansa model actively cools the bin, test the bin thermostat and cooling fan or coil. Replace faulty components.
• Use ice promptly: Remember that many ice makers store ice in an insulated but not fully refrigerated bin; some melting is normal.