E12
Hisense
Ambient / Cabinet Temperature Sensor Error
Hisense ice maker displays E12 and stops; interior may be very cold or not cold enough depending on sensor fault.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Open or shorted cabinet NTC sensor, Sensor dislodged from mounting location, Damaged sensor harness, Faulty temperature input on main PCB
How to Fix / Troubleshooting
Safety: Disconnect power before accessing internal panels.
- Locate the cabinet sensor: This sensor is usually mounted on an interior wall or near the air return grill.
- Inspect mounting: Ensure the sensor is properly clipped in place and not dangling or touching the evaporator directly.
- Test resistance: Disconnect the sensor and measure resistance with a multimeter. Compare to Hisense temperature/resistance chart. Replace if open, shorted, or far out of range.
- Check wiring and connector: Inspect the harness for cuts or pinched sections and ensure the connector at the PCB is secure.
- Replace sensor or PCB: Install a new cabinet NTC sensor if defective. If a known-good sensor still triggers E12, the main control board may need replacement.
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Repair Difficulty
Medium
3/5
Required Part
Cabinet NTC Temperature Sensor
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