Hisense ice maker produces hollow or very thin ice cubes or flakes that melt quickly.

Safety: Unplug the unit and drain water before disassembling water components.

• Check water level: Ensure the reservoir is filled to the correct mark and the float or sensor is not stuck in a low position.
• Clean water distribution system: Remove the spray bar or water distribution tube above the evaporator and clear any mineral deposits or slime from the holes.
• Descale the system: Run a manufacturer-approved descaling solution through the unit following Hisense instructions to remove internal scale.
• Verify pump performance: Confirm the circulation pump is delivering a strong, even flow over the evaporator. Replace the pump if flow is weak.