Hisense Unresponsive Controls

Hisense ice maker will not start a cycle; display is on but buttons do not respond.

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Possible Causes

Control panel locked (child lock), Faulty touch keypad, Loose UI ribbon cable, Firmware glitch

How to Fix / Troubleshooting

Safety: Unplug the unit before removing the control panel.

  • Check for control lock: Refer to the user manual for the key combination to unlock the control panel (often holding a specific button for several seconds).
  • Power cycle: Unplug the ice maker for 5 minutes, then plug back in to reset the electronics.
  • Inspect UI connections: Remove the front panel and ensure the ribbon cable between the UI and main board is fully seated.
  • Replace UI panel: If specific buttons never respond and the cable is good, replace the Hisense touch control panel.
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Repair Difficulty

Easy 2/5

Required Part

User Interface Control Panel
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