Hoshizaki Oversized Cubes / Bridging

Cubes are too large, fused together, or bridging

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Excessive water level in reservoir, Misadjusted float or water level sensor, Clogged drain causing high water level, Freeze cycle too long due to sensor miscalibration

How to Fix / Troubleshooting

Safety First: Disconnect power and water before adjustments.

  • Inspect water level: During operation, check that the water level in the reservoir matches the mark in the service manual. If too high, adjust the float or water level sensor.
  • Clean drain line: Ensure the reservoir can drain properly between cycles. Clear any obstructions in the internal drain.
  • Descale evaporator and sensors: Scale can affect temperature sensing and freeze time. Perform a full descaling.
  • Trim bridge (temporary): As a temporary measure, manually break up large bridges in the bin to prevent jams.

When to call a technician: If cube size remains excessive after water level and cleaning corrections, freeze timing on the control board may need adjustment.

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Repair Difficulty

Medium 3/5

Required Part

Water Level Sensor / Float Assembly
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