E5
Hoshizaki Harvest Thermistor or Harvest Cycle Error

Digital display shows E5; unit may not enter harvest properly

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defective harvest thermistor, Loose thermistor clip on evaporator, Scale buildup affecting temperature sensing, Control board harvest timing fault

How to Fix / Troubleshooting

Safety First: Disconnect power and shut off water before servicing.

  • Clean evaporator: Scale can insulate the thermistor from the evaporator. Perform a full descaling with nickel-safe cleaner.
  • Inspect harvest thermistor: Confirm it is firmly clipped to the correct location per the service manual. Replace if cracked or corroded.
  • Test thermistor: Measure resistance and compare to the temperature chart. Replace if out of spec.
  • Reset and test: Clear E5 and observe the next freeze and harvest cycle to ensure proper termination.

When to call a technician: If E5 persists with a new thermistor and clean evaporator, the control board may require replacement.

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Repair Difficulty

Medium 3/5

Required Part

Harvest Thermistor
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