Ice has a bad taste or odor

Safety First: Disconnect power and water before cleaning. Use only food-safe cleaners and sanitizers.

• Discard old ice: Empty the bin completely and discard all existing ice.
• Clean and sanitize bin: Wash the bin interior with mild detergent, rinse, then sanitize with a food-safe sanitizer per Hoshizaki guidelines.
• Descale and sanitize water system: Run a full cleaning cycle with nickel-safe cleaner, followed by a sanitizer rinse.
• Replace water filter: Install a new Hoshizaki-approved filter cartridge.
• Check water source: If taste persists, test the building water supply for odors or contaminants.

When to call a technician: Persistent taste issues after thorough cleaning may require water quality testing or plumbing evaluation.