E16
Hotpoint
Internal Memory or Control Board Program Error
Display shows E16 and the unit may not start a cycle or may stop unexpectedly.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Corrupted control board firmware, Power surge damage, Defective main control board
How to Fix / Troubleshooting
Safety: Unplug the ice maker before any disassembly.
- Power reset: Disconnect power for at least 5 minutes to allow the control to fully discharge. Plug back in and see if E16 clears.
- Check surge protection: If the unit is not on a surge protector, consider adding one to prevent future damage.
- Inspect control board: Remove the access panel and visually inspect the main control board for burnt components or corrosion.
- Replace control board: If E16 persists after a reset and there is evidence of board failure, replace the main control board with the correct Hotpoint part.
If a new board does not resolve E16, contact Hotpoint support or a technician, as model-specific firmware or configuration may be required.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board
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